Cancellation and Refund Policy for Appointments

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Cancellation Policy:

We understand that unforeseen circumstances may arise requiring you to reschedule or cancel your appointment. To serve all our clients effectively, please adhere to the following cancellation policy:

• 24-Hour Cancellation Notice: If you need to cancel or reschedule, please do so at least 24 hours before your scheduled appointment. This allows us to offer the time slot to another client.
   
• Late Cancellations and No-Shows: Cancellations made less than 24 hours before the appointment or failure to attend will incur a cancellation fee, typically equal to 100% of the service cost, depending on the nature of the appointment.
   
• Rescheduling: To avoid cancellation charges, please reschedule at least 24 hours in advance. We will do our best to accommodate your preferred time.
   

Refund Policy:

• Prepaid Appointments: If you have prepaid for your appointment and cancel at least 24 hours before the scheduled time, you will receive a full refund. Cancellations with less than 24 hours’ notice are non-refundable.
   
• Emergency Situations: Exceptions may be considered for emergencies or unforeseen circumstances. Please contact us to discuss any special situations.
   

How to Cancel or Reschedule:

To cancel or reschedule, please contact us as soon as possible at +1 (762) 772-7102.

Thank you for understanding our policies, which help us provide the best service to all our clients.